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90%
of our claims paid to clients in the immediate aftermath of hurricanes Harvey, Irma and Maria were made in under two business days of receiving the claim.
“Our promise to pay is at the core of each transaction, and we deliver expertise throughout the value chain. Our passion for claims sets us apart from our peers, meaning you can rely on us to be a mindful partner before, during, and after a loss.”
Peter McLoughlin, SVP, Group Head of Claims – Bermuda
Since 1993, we’ve paid over $15 billion in claims. We’re proud of our world-class reputation for being there when it matters most.
“Claims is at the heart of our business, where our promises and products are ultimately tested. The global claims team aims to support clients when they need it most with consistent and timely service of the highest quality that is delivered with integrity and understanding.”
Peter McLoughlin, SVP, Group Head of Claims
CLAIMS TEAM LEADERS
Peter McLoughlin
SVP, Group Head of Claims
Peter Lange
SVP, Head of Claims – US
Evi Hava
VP, Head of Claims – UK
Laura Pepper
VP, Head of Claims – Bermuda
Katrina Dias
VP, Head of Claims Oversight and Support
Nathalie Alves
AVP, Claims Manager – Switzerland
“
We continue to have industry-leading claims-paying rates ”
Kevin O’Donnell, President and CEO
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